Difficult Market
“Rupert was phenomenal from start to finish. In a very difficult market he worked tirelessly to screen and find us houses to view and ultimately managed to arrange an off-market purchase of the perfect property. Rupert’s knowledge of the market, his advice, and the research he does on comparables gave a huge amount of comfort when we were negotiating the purchase price. Finding the property was just the start. From that point Rupert coordinated the entire sale process, he introduced us to, and managed, all of the advisers we needed and navigated more than a few complexities quickly and professionally on our behalf. Whatever the issue was Rupert jumped straight on it and resolved it. Without Rupert by our side I don’t think we would have ever got to exchange. Despite that fact that it took a number of months to get from an accepted offer to exchange Rupert was relentless in his efforts to get the deal done for us and we are thrilled with our new home. Rupert’s after sales service has been fantastic – he regularly checks in to see if anything has come up that he can assist with. I really cannot recommend Rupert highly enough and would not hesitate to work with him again. I would wholeheartedly recommend him to anyone.”
Swift and Professional
I have never used a property finder previously and I have to say that it was one of the best decisions I’ve ever made. After our initial consultation, Rupert went on swiftly to find a stunning period property but one I couldn’t believe would have existed in this day and age which was completely unrestored, as per the remit. The other benefit was that we were not in a bidding war as this property didn’t Even hit the market and we agreed the price just before lockdown which obviously created many issues! As ever buying property always has its challenges and Rupert simply sorted out the issues dealing swiftly and professionally with all parties concerned and keep us very much up to speed throughout. So if you want something specific, don’t have much time and, like speed and efficiency, Rupert’s your man. Thanks Rupert, I still cannot believe we own this truly wonderful unique property.
Expert in his Field
“We are returning residents and had to manage this remotely while managing full time jobs in Singapore prior to the move. At the time we first connected with Rupert, my daughter was applying to secondary schools across a wide geographical area from Guildford to Wimbledon to Dulwich! He not only helped us navigate this large area by expertly researching what was available but made each of the precious few visits we made to the UK most effective by visiting over 80 properties to screen them from every angle, some of which I had not even appreciated before we met!”
Excellent Expertise
“Many thanks to you for the excellent expertise, help and assurance you provided in the purchase of our house. You were great! It was most comforting to know that our search and purchase was in the hands of real experts”
No job is too big or too small
“Rupert was a godsend. Having had very negative experiences with property consultants in the past, I was reluctant to work with a property consultant again, but due to time pressures, had little choice. I cannot recommend Rupert highly enough. He is professional, highly experienced and made negotiating the tricky UK market seamless. We have bought our first home in the UK and without Rupert’s help and expertise, I think the process would have been a nightmare. No job is too big or too small for him and he makes you feel like you are his only client. Thank you so much Rupert.”
Time, Money and Sanity saving
“Rupert not only managed the offer process but everything right up until he had the keys in our hands. I would, without a doubt, blindly recommend any family looking to buy a property in the UK and hoping to find their perfect home, to connect with Rupert for his experience and support in their project! It can be a time, money and sanity saving move!”
Personalised Buying
One of the best experiences ever had in buying a property…Rupert has one of the most hyper personalised buying experience and his ability to advise/shortlist and help us buy the recent family home has been exemplary.. also he has a good ecosystem of teams around him of Solictiors/Mortgage advisors/insurance/surveyors and other service providers. Really enjoyed the experience
Care and Consideration
“Thank you for your care and consideration in managing the purchase of our farmhouse and for bringing the matter to a successful conclusion with efficiency and cheerful good humour”
Highly Recommend
“You worked very hard in what is an extremely difficult market, we’ll certainly recommend you to friends. Thank you so much, it has been a pleasure dealing with you”
Style and Interpersonnel Skills
“The whole process was managed by Rupert, not only very efficiently, but also with a lovely level of style and inter-personnel skills”
Professional Service
“A very professional service from Connell Property Consultancy who gave us good advice throughout the process which resulted in a very good outcome”
Tight Timeframe
“Rupert Connell was always available to help us and his input enabled us to match purchase and sale within a very tight timetable. His advice was always ‘spot on’ in particular in helping us to avoid the need for unnecessary finance”
Keen Eye
“His keen eye for pre-empting each of our needs was invaluable as was his research on which areas and properties to consider. He was also mighty flexible and resourceful, thanks to his huge network of trusted contacts that helped give us access to properties which had yet to come to the market!”
Vital Role
We had not moved house for 39 years and I cannot say how fortunate we were to have had Rupert acting for us. At all times he was diligent, helpful and available and he was a source of great experience and comfort throughout the whole process. My initial reaction was that having Rupert acting for us was a very convenient but fairly expensive option but I totally underestimated what he could and would do for us. He went far beyond what I could possibly have expected during the whole process – and, incidentally, his “after- sales” service was amazing. I think he probably more than saved the cost of using him by virtue of his market knowledge and his negotiating skills. He could not have been more helpful and went out of his way to ensure that everything went with a problem. I unhesitatingly recommend him if you want to save a lot of time and find a house which you love. I doubt that we will ever want to move again because we love our new home – but if we do I will certainly contact him.
Above and Beyond
Rupert Connell provides a vital role within the marketing, sale, acquisition and conveyancing process for residential property. The English system is far from perfect needing significant reform. It leads to too many false starts, delays, withdrawals and failures that lawyers and conventional sale agents are unable or reluctant to solve or manage towards a positive result. Rupert understands this from his many years in the agency market and offers a service that fills the vacuum between failure and success to which every deal is exposed. Whether the problems are legal, financial, environmental, related to building issues or due to unique domestic circumstances, Rupert is there to address them and act as facilitator between parties. Too often, through the inflexible protocols evolved over many years, professionals engaged in the process cannot or do not talk to each other with the single purpose of solving a problem to mutual satisfaction. Rupert is there from commissioning a sale or purchase to Completion and if necessary beyond, to see each deal done minimising its prospect of failure. For those that understand the many pitfalls in the stressful process of residential property transactions, his role is the vital oil in the varied working mechanisms – delivered with the calm demeanour of a born diplomat.